Sales Director – (Fuengirola, Spain)

Atrium HR Consulting is the only human resources company to offer a one-stop solution for organisations to manage their globally mobile workforce, no matter where they are stationed throughout the world.

Operating across 6 continents, we are one of the first human resources companies to embrace the opportunities provided by online technology in order to deliver global wellness and coaching services 24-hours a day, anywhere in the world.

We are constantly growing and are now seeking to add a B2B Sales Director to our team. The successful applicant will join us in Spain as we continue to expand our Global operations.

This position will report to the CEO and will regularly meet with the other members of the senior management team.

Role Purpose:

Generate revenue and market share through new business and our existing client base. Build and lead a sales team and develop strategies to drive growth through effective management of the sales function, setting and achieving sales targets, identifying new business opportunities and building relationships with customers and key stakeholders. Play a critical role in driving revenue growth and ensuring the success of the sales team and the company as a whole.

Responsibilities

• Developing and implementing successful sales strategies by creating and implementing sales plans and processes that align with the company’s overall goals and objectives and deliver results, including:
  1. Location
  2. Qualification
  3. Approach
  4. Proposal
  5. Closing
  6. Account Management
  7. Renewal
  8. Review
• Review the current processes in each area of the sales strategy above and reset to achieve results
• Review and re-write scripts as necessary for each area of the sales process.
• Develop plans and map out the customer experience to maximise the experience, spending and referrals.
• Implement the new processes and ensure that the current sales team understand and fully follows the processes set.
• Recruit, train and manage the sales team including setting performance goals, providing coaching and feedback, and ensuring that the team has the necessary resources and tools to succeed.
• Develop the sales and marketing competencies of the sales and marketing team and the rest of the business.
• Set realistic weekly and monthly targets for the current sales team and monitor their progress toward achieving them.
• Design reward strategies for short-, medium- and long-term goals.
• Review current pipeline and accounts under management and put in place a road map and strategy for cross-selling other services.
• Build relationships with clients, cultivating strong relationships with key customers and stakeholders, including building partnerships and negotiating contracts. This involves understanding the needs and preferences of customers and staying up to date on industry trends and developments.
• Keep a close eye on the competition and develop strategies to stay ahead of them including analysing their strengths and weaknesses, identifying opportunities for differentiation, and adjusting the sales strategy accordingly.
• Review the pricing of services with the management accountant and ensure they are priced appropriately for the sales strategy.

Qualifications

• Sales and marketing expertise including an in-depth understanding of sales and marketing strategies, techniques, and best practices.
• Previous B2B experience in either Insurance/Financial Services/Consultancy/HR
• Ability to identify customer needs, analyse market trends and develop sales strategies that align with the company’s overall goals and objectives.
• A strategic thinker with strong analytical and problem-solving skills who is able to think strategically about how to achieve sales targets and increase revenue.
• Identify new business opportunities and develop innovative solutions to improve sales performance.
• An effective leader who inspires and motivates the sales team to achieve their goals by setting clear expectations, providing feedback, and fostering a culture of continuous improvement
• Excellent communication skills both verbal and written, communicating effectively with customers, stakeholders, team members and the management team.
• Ability to present ideas and solutions in a clear and concise manner.
• Strong interpersonal skills to build strong relationships with clients, stakeholders and team members, collaborating effectively across departments and building partnerships that benefit the company.
• Strong analytical skills to analyse sales data to identify trends, make predictions and develop effective sales strategies.
• Customer-focused, understanding the importance of delivering an exceptional customer experience, developing sales strategies that meet customer needs and preferences and building strong relationships with key clients.
• Results-orientated, driven and focused on achieving sales targets and increasing revenues, tracking progress towards sales goals and adjusting sales strategies as needed to ensure success.
• Prior experience working as a Sales Manager in the international service sector, preferably in consultancy or HR services.
• Great knowledge and experience with CRMs, preferably Monday.com.
• Ability to work remotely with the flexibility of working hours to deal with multiple time zones.
• Native level of English language proficiency.

Behaviours

• Ambitious: Strong desire for success and to personally develop skills and experience. Focussed on achieving goals whilst reviewing results and making efforts to continually improve own performance.
• Professional: Exceptional professionalism in both manner and appearance.
• Target Driven: Realises the need to reach agreed targets, analyse delivery problems and opportunities and react to these in conjunction with the Board
• Accountable: Respects opinions and is confident in giving their own opinions in a constructive, open and honest manner. Takes responsibility for issues and problems and will work collaboratively in order to find solutions.
• Organised: Able to effectively coordinate multiple sales and marketing activities whilst maintaining quality service provision.
• Determined: Resilient, focused and self-disciplined attitude towards short-term and long-term projects and objectives.
• Curious: Questions everything, acts upon a foundation of knowledge and makes informed decisions.

Rooms Division Manager (Umbria, Italy)

Our client is a stunning estate in the beautiful region of Umbria, Italy. Our client is seeking a Rooms Division Manager to join their boutique hotel, reporting to the General Manager.

Role Purpose

The Room Division Manager will manage and enhance the Room Division team's performance to ensure excellent service for guests and the professional development of employees, in compliance with the company's philosophy, operating standards and procedures. He or she will help to develop a harmonious work atmosphere with a focused approach to teamwork.

Responsibilities

• Will oversee all Room Division operations;
• Will lead, train, supervise and support the team (Front Office, Guest Relations,
• Concierge, Doorman/Porter, Pool, Housekeeping and Maintenance), enhancing the performance of the team by working closely with the Front Office Manager and Executive Housekeeper;
• Will make sure that the team provide quality service overall guest experience;
• Will evaluate Guests' satisfaction and monitor the level of service provided for continuous improvement;
• Will set departmental targets and objectives, work schedules, and budgets maximizing and identifying revenue and cost control opportunities within the departments;
• Will assist our guests. The goal should always be to make guests feel comfortable and satisfied;
• Will ensure effective communication between the rooms division team and the other departments, in compliance with our current procedures;
• Will create a positive and collaborative work atmosphere within the team, spreading the culture of proactive teamwork among company departments;
• Will keep professional and ethical relationships with guests, suppliers and colleagues;
• Will hold daily rooms division meetings to ensure smooth operations;
• Will support the accounts department by responding accurately and efficiently to all queries relating to Room Division;
• Will ensure compliance with all the HACCP system rules. Ensure and maintain very high standards of hygiene, behaviour and grooming of staff;
• Will make sure that the team collects all materials needed from the warehouse in accordance with the instructions received;
• Will check the correct use and upkeep of the equipment and materials supplied.

Qualifications

• At least 5 years of previous experience in the same role in a luxury and dynamic environment;
• Strong communication skills, active listening, and negotiation;
• Excellent customer service and interpersonal skills;
• Be confident with accounting and admin;
• Problem-solving and analytical thinking;
• Be a team player and have a proactive approach;
• Fluent in English and Italian (C1 level);
• Be confident in the daily use of IT software and programme PMS (Protel knowledge will be a plus) Microsoft suite (excel, word etc.), operation tools (Hoxell), and team collaboration tools (Teams, Slack).

Perks

• Competitive salary offer;
• Bespoken learning & development training (for example 1:1 coaching, leadership
• skills, strengthen languages or IT skills);
• Well-being activities (Yoga classes, get-together activities, welfare measures);
• Relocation support package (up to 4 weeks of housing).

Middle/Senior Data Engineer (Estonia)

Our client is an Estonian custom software development company headquartered in Tallinn. It was founded in 2018.

They have 100 employees already and continue hiring engineers as they are actively growing. There are Data engineers, and Data architects, back-end and front-end developers, Product owners, QA, DevOps, SecOps engineers.

Their main project is a fully customisable and scalable B2B iGaming platform. It allows business clients to configure payment methods and games from different integrated providers, customize site design, set up fraud rules, and designate markets to start earning money.

The platform is built using modern technologies, a microservice architecture with an event-sourcing approach. There is no legacy. Scrum is applied as the main Agile framework.

Role Purpose

The Data Engineer's goal is to assist in the switchover to near real-time processing, non-organic growth of data amount, and more ETL and reverse-ETL pipelines.

The primary duty will be data-pipeline building, but many tasks will require acting on the edges of Data Analytics and DataOPS.

Your responsibility will vary from refactoring and maintaining existing tools to the development and deployment of new services, including coding or implementing new data services from the market.

There are currently 3 data engineers, a product manager and a scrum master in this team (with plans to grow this team in the future).

Responsibilities

• Build and manage efficient and reliable (batch and real-time) data pipelines from disparate data sources (Kafka, and 3rd party tools).
• Design, develop and launch data ingestion and storage systems with high availability and reliability that can scale.
• Drive the advancement of data infrastructure by developing and implementing underlying logic and structure for how data is set up, cleaned, and stored.
• Architect, launch and manage automated extraction and transformation processes.
• Build a scalable data aggregation layer from streams and batches of data for data visualization.
• Collaborate with development teams on the design, architecture, and expansion of infrastructure.
• Work as an SME Operational Data Stores, Data Warehouse, and Data Marts development; guide the development design activities with input and data dependencies.

All DWH is around 2TB. The average query consumes 30GB. Around 10M events go through the ingestion pipeline daily. There are ~30 working pipelines.

Technology stack

• Data storage: Google Cloud Storage, Google BigQuery
• Data sources: Apache Kafka, REST API
• ETL: Spark, Airflow, DBT.
• Programming languages: SQL, Python, Scala
• Infrastructure: different SaaS and self-managed K8S

Qualifications

• Data management/ETL development (data pipelines, architecture, modelling, governance, quality fields) with Scala/ Java / Python.
• Using Apache Spark or Pyspark is a must (including Databricks, Dataproc, Amazon EMR).
• Architecture design based on streaming data technologies for low-latency data processing (Apache Kafka, Hadoop ecosystem).
• Data pipeline orchestration (Apache Airflow).
• CI\CD, and containerization (knowledge of core Kubernetes concepts).
• Data quality tools, monitoring and alerting.
• Data from various sources (RDMS, APIs, files) in various formats (JSON, Avro, Parquet, Delta).

• Interest in diving into igaming (ideally a previous background in the same area).
• Current European residence.
• English level B2 and above.
• Readiness to relocate to Estonia.

Perks

• Employment contract with visa sponsorship.
• Full relocation support for candidates and their families (tickets, luggage, moving costs, help with finding a new home, payment for temporary accommodation for up to 3 weeks (usually an AirBnb apartment), a relocation bonus).
• Office/hybrid/remote work (but attending meetings at the office at least once a week).
• 25 days of holiday + national holidays.
• Private healthcare insurance covers most of the paid medical services.
• Quarterly sports package.
• 13th salary scheme.
• Professional training.
• Team building events.
• Summer Days / Christmas Party.
• Birthday Celebrations.
• Sports events.
• Board game evenings.
• Games room.
• Free parking.
• Free refreshments and organic fruit daily.
• All staff breakfast once a week.
• Humidifiers/Air purifiers across the office.

Guest Relations Manager (Umbria, Italy)

Our client is a stunning estate in the beautiful region of Umbria, Italy. Our client is seeking an Guest Relations Manager to join their Front Office team.

Role Purpose

The role of the Guest Relations Manager is to ensure excellent service for guests, supervise and manage the guest relations team and work closely with the front office team and Concierge, in compliance with the company philosophy, operating standards and procedures.

He/She will oversee the overall resolutions of guests' queries, concerns, and complaints, and implement effective solutions to ensure that communication lines are open between guests and hotel staff. He/She will help to develop a harmonious work atmosphere with a focused approach to teamwork.

Responsibilities

• Will be responsible for exceeding our guest expectations from the pre-arrival, following up their satisfaction during the stay and assuring their expectations have been fulfilled upon their departure;
• Will provide quality service by responding to requests promptly, efficiently and courteously throughout the stay to increase the overall guest experience. Prompt and attentive support in escorting guests;
• Will lead, train and supervise the Guest Relations team to ensure the team deliver the highest quality service standards to consistently meet and exceed all our Guests expectations;
• Will support the Front Office and Concierge team;
• Will welcome guests on arrival, anticipating their individual needs & requirements;
• Will ensure effective communication between Guest Relations team and the other departments, in compliance with our current procedures. The goal should always be to make guests feel comfortable and satisfied;
• Will create a positive and collaborative work atmosphere within the team, spreading the culture of proactive teamwork among company departments;
• Will ensure and maintain very high standards of hygiene, behaviour and grooming of staff;
• Will collect all materials needed from the warehouse in accordance with the instructions received;
• Will meticulously fulfil the handover to their colleague responsible for the next shift;
• Will check the correct use and upkeep of the equipment and materials supplied.

Qualifications

• At least 5 years continuous experience as a Guest Relations Manager, Hotel Manager or similar role
• Understanding of all hotel management best practices and relevant laws
• Hands-on experience with Hotel Management software (PMS)
• Proficiency in English; Italian language is a plus
• Customer service drive with outstanding communication and active listening skills
• Excellent problem-solving and multitasking skills
• Leadership skills along with the ability to motivate a team into high performance
• Ability to work flexible hours
• Strong sense of responsibility and a professional presentation
• BSc degree in Hospitality Management, Tourism, Business Administration or relevant field is a plus

Perks

• People first approach;
• Bespoke learning & development training (for example 1:1 coaching, leadership skills, strengthening languages or IT skills);
• Well-being activities (Yoga classes, get-together activities, welfare measures);
• Competitive salary offer.

Senior Sales Manager - (Faro, Portugal)

This opportunity can be remote as a starting basis, there will be a long term plan for this role to be office based in Faro, Portugal.

Atrium HR Consulting is the only human resources company to offer a one-stop solution for organisations to manage their globally mobile workforce, no matter where they are stationed throughout the world.

Operating across 6 continents, we are one of the first human resources companies to embrace the opportunities provided by online technology in order to deliver global wellness and coaching services 24-hours a day, anywhere in the world.

We are constantly growing and are now seeking to add a Senior Sales Manager to our team. The successful applicant will join us in Portugal as we continue to expand our Global operations.

This position will report to the CEO and will regularly meet with the other members of the senior management team.

Role Purpose:

Generate revenue and market share through new business and our existing client base. Build and lead a sales team and develop strategies to drive growth through effective management of the sales function, setting and achieving sales targets, identifying new business opportunities and building relationships with customers and key stakeholders. Play a critical role in driving revenue growth and ensuring the success of the sales team and the company as a whole.

Responsibilities

• Developing and implementing successful sales strategies by creating and implementing sales plans and processes that align with the company's overall goals and objectives and deliver results, including:
  1. Location
  2. Qualification
  3. Approach
  4. Proposal
  5. Closing
  6. Account Management
  7. Renewal
  8. Review
     
• Review the current processes in each area of the sales strategy above and reset to achieve results
• Review and re-write scripts as necessary for each area of the sales process.
• Develop plans and map out the customer experience to maximise the experience, spending and referrals.
• Implement the new processes and ensure that the current sales team understand and fully follows the processes set.
• Recruit, train and manage the sales team including setting performance goals, providing coaching and feedback, and ensuring that the team has the necessary resources and tools to succeed.
• Develop the sales and marketing competencies of the sales and marketing team and the rest of the business.
• Set realistic weekly and monthly targets for the current sales team and monitor their progress toward achieving them.
• Design reward strategies for short-, medium- and long-term goals.
• Review current pipeline and accounts under management and put in place a road map and strategy for cross-selling other services.
• Build relationships with clients, cultivating strong relationships with key customers and stakeholders, including building partnerships and negotiating contracts. This involves understanding the needs and preferences of customers and staying up to date on industry trends and developments.
• Keep a close eye on the competition and develop strategies to stay ahead of them including analysing their strengths and weaknesses, identifying opportunities for differentiation, and adjusting the sales strategy accordingly.
• Review the pricing of services with the management accountant and ensure they are priced appropriately for the sales strategy.

Qualifications

• Sales and marketing expertise including an in-depth understanding of sales and marketing strategies, techniques, and best practices.
• Ability to identify customer needs, analyse market trends and develop sales strategies that align with the company's overall goals and objectives.
• A strategic thinker with strong analytical and problem-solving skills who is able to think strategically about how to achieve sales targets and increase revenue.
• Identify new business opportunities and develop innovative solutions to improve sales performance.
• An effective leader who inspires and motivates the sales team to achieve their goals by setting clear expectations, providing feedback, and fostering a culture of continuous improvement
• Excellent communication skills both verbal and written, communicating effectively with customers, stakeholders, team members and the management team.
• Ability to present ideas and solutions in a clear and concise manner.
• Strong interpersonal skills to build strong relationships with clients, stakeholders and team members, collaborating effectively across departments and building partnerships that benefit the company.
• Strong analytical skills to analyse sales data to identify trends, make predictions and develop effective sales strategies.
• Customer-focused, understanding the importance of delivering an exceptional customer experience, developing sales strategies that meet customer needs and preferences and building strong relationships with key clients.
• Results-orientated, driven and focused on achieving sales targets and increasing revenues, tracking progress towards sales goals and adjusting sales strategies as needed to ensure success.
• Prior experience working as a Sales Manager in the international service sector, preferably in consultancy or HR services.
• Great knowledge and experience with CRMs, preferably Monday.com.
• Ability to work remotely with the flexibility of working hours to deal with multiple time zones.
• Native level of English language proficiency.

Behaviours

• Ambitious: Strong desire for success and to personally develop skills and experience. Focussed on achieving goals whilst reviewing results and making efforts to continually improve own performance.
• Professional: Exceptional professionalism in both manner and appearance.
• Target Driven: Realises the need to reach agreed targets, analyse delivery problems and opportunities and react to these in conjunction with the Board
• Accountable: Respects opinions and is confident in giving their own opinions in a constructive, open and honest manner. Takes responsibility for issues and problems and will work collaboratively in order to find solutions.
• Organised: Able to effectively coordinate multiple sales and marketing activities whilst maintaining quality service provision.
• Determined: Resilient, focused and self-disciplined attitude towards short-term and long-term projects and objectives.
• Curious: Questions everything, acts upon a foundation of knowledge and makes informed decisions.

Knowledge Management Specialist (Bahrain)

This role is a Two-Year Contract position located in our client’s Manama offices

Role purpose

Our client seeks a Knowledge Management Specialist to join them on a temporary basis (2 years) to support Knowledge management initiatives across the organization.

The KM Specialist will champion the integration of practices that support knowledge capture and transfer, collaboration, and knowledge sharing so that the collective knowledge and experience of the workforce community is shared and applied more intentionally and strategically by State staff, partners, and other relevant stakeholders.

Responsibilities

• Advise best practices for knowledge-sharing activities including webinars, blogs, videos, podcasts, and e-newsletters.
• Assist KM team with daily operations, including reviewing reports (Wiki moderation, chats, blogs, podcasts, usage statistics, etc.) and addressing any issues identified therein; reviewing, adding, or removing content; providing technical, research, and reference support to KM staff.
• Assist the KM team with the continuous curation of resources for the Wiki. This will include seeking and identifying resources of interest and ensuring that all needed permissions are in place. This also will include assisting with the process of developing resources for the Wiki.

Competencies and Skills

• Demonstrated experience in developing, applying, and supporting successful knowledge management and organizational learning practices, processes, and policies.
• Demonstrated experience in creating and maintaining a competency-based training system
• Ability to maintain a knowledge database and coordinate the flow of information across the organization.
• Ability to maintain a competency framework aligned with specific position requirements and coordinate the development of employees based on this framework.
• Demonstrated experience operating as a successful and collaborative team member in a variety of organizational cultures.
• Demonstrated experience working in diverse environments and considering differences in culture, ability, access to resources, and other factors.
• Demonstrated ability to work well under pressure, successfully balancing competing priorities and demands.
• Demonstrated experience developing knowledge resources.
• A successful candidate must have strong interpersonal, organizational, facilitation, collaboration, and oral/written communication skills.
• The candidate must be reliable, able to adapt, work well on a team, and able to work well under time constraints and in a remote/virtual working environment.
• Must be able to apply knowledge management principles to real-world situations.
• Computer proficiency is required. Knowledge of MS Office products, Virtual platforms (Teams), project management software and tools are required.
• Ability to use popular video editing software (VideoScribe, Camtasia, etc.).
• Ability to use content development software for instructional design (Articulate)
• Must be comfortable with learning new and emerging technologies.

Qualifications and Experience

• Bachelors degree required
• Fluency in the English language
• At least 10 years of relevant experience
• Experience working for an organization with 3000K + employees
• 5+ years of specialized experience in a knowledge management role
• 5+ years of specialized experience in training facilitation (for in-person and virtual learning settings)

Training Specialist (Bahrain)

This role is a Two-Year Contract position located in our client’s Manama offices

Role Purpose

Our client seeks a Training Specialist to join them on a temporary basis (2 years) to support the development of their functional academies for support divisions.

The Training Specialist will manage the competency profiles of the support divisions and provide specific support for programmes supporting the different disciplines by the formulation of Academies with specific programmes for employee development and transversal development purposes.

Responsibilities

• Support the development of self-help toolkits for use of employees.
• Support the team's knowledge management strategy and expand on it as required.
• Revise reporting templates, review indicators, and contribute to the development of a knowledge exchange annual performance report.
• Collaborate with the Training team to align with and provide sufficient support for online, virtual, and in-person training and other learning events.
• Work with subject-matter experts to develop, design, and publish knowledge assets in both written and multimedia formats.
• Develop and implement a competency framework for support divisions by providing a unique position requirement per position.
• Manage the competencies and training of support employees based on the position requirements
• Create and implement programmes targeting the specific division with respect to the development of staff.
• Create and institutionalize the concept of self-directed learning and life-long learning concept within the Academies to support employees

Qualifications

• Demonstrated experience in developing, applying and supporting successful functional Academies in practice together with processes and policies.

• Demonstrated experience in maintaining a competency-based training system
• Ability to maintain a competency framework aligned with specific position requirements and coordinate the development of employees based on this framework.
• Demonstrated experience operating as a successful and collaborative team member in a variety of organizational cultures.
• Demonstrated experience working in diverse environments and considering differences in culture, ability, access to resources, and other factors.
• Demonstrated ability to work well under pressure, successfully balancing competing priorities and demands.
• Demonstrated experience developing knowledge and training resources.
• Demonstrated experience developing functional academies and training resources.
• A successful candidate must have strong interpersonal, organizational, facilitation, collaboration, and oral/written communication skills.
• The candidate must be reliable, able to adapt, work well on a team, and able to work well under time constraints and in a remote/virtual working environment.
• Computer proficiency is required. Knowledge of MS Office products, Virtual platforms (Teams), project management software and tools are required.
• Understands and has experience in the use of adult-based learning techniques (Andragogy)
• Must be comfortable with learning new and emerging technologies.

• Bachelors degree required
• Fluency in the English language
• At least 10 years of relevant experience
• Experience working for an organization with 3000K + employees
• 5+ years of specialized experience in functional academics
• 5+ years of specialized experience in training facilitation (for in-person and virtual learning settings)

Advisor Leadership and Talent Management (Bahrain)

This role is a Two-Year Contract position located in our client's Manama offices

Role Purpose

As the Advisor, you will provide deep expertise, innovative approaches, tools, program management and strategic consultation across all aspects of Talent Management and Leadership Development including but not limited to talent attraction & assessment, succession planning, internal mobility, leadership development, leadership competency management and talent review committees.

Responsibilities

• Influence, drive and execute identified Talent Management Programs including but not limited to youth development programs, graduate programs, and talent pool development.
• Manage change related to the people development processes and talent development through influencing and changing behaviours.
• Provide subject-matter-expert (SME) advice & solutions to HR Business Partners and executives
• Lead talent initiatives (Succession Planning, HiPo, Development Plans Leadership Development Programs etc) and work along with the HR Business Partners team to ensure all programs are on track and monitored accordingly.
• Execute specific talent (individual or team) interventions, e.g. 360 feedback and coach, mentoring program, new leader assimilation workshop, leadership development program etc.
• Leverage analytic capability from the HCM system to drive the talent management processes and help leaders to understand future and current critical needs, as well as develop solutions.
• Create/update communications and other documentation in support of talent management initiatives.
• Ensure that organization-wide talent management and leadership initiatives are focused and aligned on improving operational and program efficiencies and effectiveness.
• Work with Corporate Communications to drive Corporate Branding to attract, engage and retain the talent pool
• Develop sustainable processes/programs and support to accelerate the development and improvement of the quality and depth of the talent pipeline.
• Effectively communicate with team members and stakeholders to ensure objectives, timelines, and goals are being met.
• Develop or deliver internal training programs or acquire related talent management training from outside vendors.
• Keeping abreast of all Talent Management matters with industry-standard and influencing the organization to sync with the trend
• Deliver presentations and educational materials to HRBPs and the executive team.
• Develop Talent Management Related Policies and Procedures
• Must be able to work without direct close supervision.
• Work is carried out under considerable latitude in the choice of work methods and techniques, setting priorities and decision-making.
• Work is subject to periodic review from the Head of Leadership & Talent Management.

Qualifications

• Experience in Oracle HCM Talent management-related modules
• Demonstrated experience in the use of talent identification methods
• Demonstrated experience in the management of the talent management cycle
• Demonstrated experience in the management of the succession management cycle
• Demonstrated experience in the establishment of a leadership framework and the implementation of development for leaders and successors
• Have an established network of leadership development institutions and the experience of working with them in co-designing leadership programmes
• Relevant exposure to Talent & Organizational Development in a fast-moving environment
• A successful candidate must have strong interpersonal, organizational, facilitation, collaboration, and oral/written communication skills.
• Experience with creating project plans in coordinating and completing projects on time with high-quality deliverables in a fast-paced environment.
• Substantial experience working in a multicultural and fluid environment.
• Experience building relationships with internal customers and stakeholders
• Demonstrated experience operating as a successful and collaborative team member in a variety of organizational cultures
• Demonstrated ability to work well under pressure, successfully balancing competing priorities and demands.
• The candidate must be reliable, able to adapt, work well on a team, and able to work well under time constraints and in a remote/virtual working environment.
• Computer proficiency is required. Knowledge of MS Office products, Virtual platforms (Teams), project management software and tools are required.
• Understands and has experience in the use of adult-based learning techniques (Andragogy)
• Must be comfortable with learning new and emerging technologies.

• Bachelor's Degree - preferred in HR, Industrial Organizational Development
• Fluency in the English language
• 10 - 15 years of relevant experience
• Experience working within companies with 3000K + employees
• 5+ years of specialized experience in talent management
• 5+ years of specialized experience in leadership development
• 5+ years of specialized experience in training facilitation (for in-person and virtual learning settings)

Job Details

Position Type: Temporary 2 years Position is fully funded and is contingent on the continued need

Some travel may be required

Nutritionist - Part-Time (Remote, Asia)

Atrium HR Consulting is the only human resources company to offer a one-stop solution for organisations to manage their globally mobile workforce, no matter where they are stationed throughout the world.

Operating across 6 continents, we are one of the first human resources companies to embrace the opportunities provided by online technology in order to deliver global wellness and coaching services 24-hours a day, anywhere in the world.

We are constantly growing and are now seeking to add a Part Time Qualified Nutritionist to our Asia team. The successful applicant will join us on a part-time associate basis on an hourly rate as agreed during contract negotiations.

Role Purpose

Working in a confidential setting, you'll listen attentively to Atrium clients about their health, nutrition, and wellness goals, offering them time, empathy and respect. The purpose of the role is to assess how nutrition skills and education can improve the client's quality of life based on their biochemically individual needs and to use food and food education as the foundation for wellbeing.

The role of the Nutritionist is not to diagnose, offer a cure, or treat, but to help people to explore how food can play a part in improving longevity, energy, immunity, hormonal balance, digestion, mental clarity and more.

Our Nutritionists use a holistic approach to wellness and allow our clients to reflect on their daily food and lifestyle choices as they work to understand the root cause of their concerns and consider alternative ways of doing things. Our Nutritionists do not give advice but help our clients to make their own food and dietary choices.

Responsibilities

• Establish a relationship of trust and respect with Atrium's clients, communicating qualifications, experience and working methods accurately
• Take time to fully understand the issues or concerns of the client and their background
• Agree to a nutrition counselling contract to determine what will be covered in sessions (including confidentiality issues) potential benefits and commitments
• Take a full health history of the client, and create a personal wellness plan that includes suggestions for food, activity, sleep and lifestyle enhancements
• Actively listen to client concerns and empathize with their position
• Help clients towards a deeper understanding of their health concerns
• Accept without bias the issues raised by clients
• Understand when a health issue may fall outside the nutritionist's scope of practice and further referral is needed
• Help clients to make food decisions and choices regarding possible ways to use whole foods to bring balance to their body systems
• Respect the client's right to be self-governing and autonomous
• Liaise with Atrium to refer clients to other sources of help, as appropriate
• Liaise with Atrium and where necessary with other professionals and individuals to help make changes based on the issues raised by clients
• Work to agreed targets in relation to client contact
• Monitor client experience and effects of the nutrition suggestions and education
• Keep accurate and appropriate records and use reporting tools to report outcomes to Atrium
• Protect client confidentiality and privacy
• Respect and adhere to the Atrium processes of referral and billing
• Pass all questions and queries from clients to the Atrium team regarding cost and commercial arrangements
• Keep skills and knowledge up to date by attending supervision and training courses

Qualifications

• Must be a qualified Nutritionist
• Freelance/ Private practice seeking to add Atrium Assignments to their existing workload.
• A flexible schedule, able to meet clients anywhere around the world (online)

• Communication: able to work and communicate with people from all backgrounds, and communicate well with the Atrium team. English language proficiency is a must, with a second language preferred.
• Relationship building: able to be warm, open and empathetic, able to gain people's trust and help them feel relaxed. Build a solid, trusting relationships with the Atrium team.
• Tolerance: able to be patient, tolerant and sensitive with an impartial, non-judgmental attitude, and inclusive to all ethnicities and genders.
• Trustworthy: able to be trustworthy and discreet, with a good sense of personal integrity and ethics, respecting the trust placed in the nutritionist.
• Resilient: able to be resilient and have high self-awareness of own capability, with the ability to examine your own thoughts and feelings and understand your limitations so as not to be personally diminished.
• Integrity: able to deal with others in a moral way, including being straightforward, honest and coherent.
• Planning and Organizing: Exceptional time management skills, energetic and highly skilled ability to establish efficiently an appropriate course of action for self and/or others to accomplish a goal.
• Information Technology: Experience using Microsoft applications, including Word, Excel, PowerPoint, Outlook and VC solutions such as Zoom and Teams
• Industry: Ability to develop and enhance the quality of professional knowledge in the wellness industry.

Behaviours

• Ambitious: Strong desire for success and to personally develop skills and experience. Focused on achieving goals whilst reviewing results and making efforts to continually improve own performance.
• Professional: Exceptional professionalism in both manner and appearance.
• Accountable: Respects opinions and is confident in giving their own opinions in a constructive, open and honest manner. Takes responsibility for issues and problems and will work collaboratively in order to find solutions.
• Determined: Resilient, focused and self-disciplined attitude towards short-term and long-term projects and objectives.
• Progressive: Critically analyses subjects with skilful judgment to ensure excellence, accepts nothing but the best and persists until the best is achieved.
• Curious: Questions everything, acts upon a foundation of knowledge, and makes informed decisions.

Hotel Manager (Umbria, Italy)

Our client is a stunning estate in the beautiful region of Umbria, Italy. Our client is seeking a Hotel Manager to join their boutique hotel, reporting to the General Manager.

Role Purpose

The Hotel Manager will be responsible for overseeing the successful operations, managing and enhancing team performance to ensure excellent service for guests and the professional development of employees, in compliance with company philosophy, operating standards and procedures. The successful candidate will help to develop a harmonious work atmosphere with teamwork at the heart.

Responsibilities

• Will support the General Manager to oversee all department's operations;
• Will support the General Manager to plan activities and allocate responsibilities to achieve the most efficient operating model;
• Will lead, train, supervise and support teams;
• Will make sure that the team provide quality service, overall guest experience;
• Will evaluate Guest's satisfaction and monitor the level of service provided for continuous improvement;
• Will support the General Manager to set departmental targets and objectives, work schedules, and budgets maximizing and identifying revenue and cost control opportunities within the departments;
• Will assist guests. The goal should always be to make guests feel comfortable and satisfied;
• Will ensure effective communication between all department teams in compliance with hotel standards and procedures;
• Will create a positive and collaborative work atmosphere within the team, spreading the culture of proactive teamwork among company departments;
• Will keep professional and ethical relationships with guests, suppliers and colleagues;
• Will hold daily meetings to ensure smooth operations;
• Will support the accounts department by responding accurately and efficiently to all queries;
• Will ensure compliance with all the HACCP system rules. Ensure and maintain very high standards of hygiene, behaviour and grooming of staff;
• Will make sure that the team collects all materials needed from the warehouse in accordance with the instructions received;
• Will check the correct use and upkeep of the equipment and materials supplied.

Qualifications

• At least 10 years of team management experience in dynamic and luxury environments;

• Bachelor's degree in hospitality, business administration, or a relevant field.
• Outstanding communication skills, active listening, and negotiation;
• Excellent customer service and interpersonal skills;
• Problem-solving and analytical thinking;
• Be a team player and have a proactive approach;
• Be confident with accounting and admin;
• Fluent in English and Italian (C1 level);
• Strong understanding of guest management best practices and data entry software. Be confident in the daily use of IT software and programme PMS (Protel knowledge will be a plus).

Benefits

• Bespoke learning & development training (for example 1:1 coaching, leadership skills, strengthening languages or IT skills);
• Competitive salary offer;
• People first approach;
• Well-being activities (Yoga classes, get-together activities, welfare measures);
• Relocation support package (up to 4 weeks of housing).

Senior Fund Accountant (Luxembourg)

Our client is an international fund administration and accounting services firm established in 2007. Our client specialises in private equity, debt, and real estate asset classes.

Role Purpose: 

The Senior Fund Accountant will be primarily responsible for all aspects of day-to-day accounting for several real estate-assigned funds. You will work closely with the Assistant Managers of the relevant teams.

Responsibilities:

• Oversight of the maintenance and control of primary accounting records for multiple client entities;
• Oversight and review of timely and accurate Net Asset Values, yields, distributions and other fund accounting output for subsequent review by a Manager and the client;
• Oversight and review of the preparation of monthly/quarterly reconciliation of balance sheet accounts, promptly researching and correcting any variances;
• Oversight and review of the preparation of interim and annual statutory accounts in line with appropriate accounting standards;
• Liaising with Auditors, and Business Partners;
• Oversight and review of VAT reporting;
• Oversight and review of tax reporting, preparing tax packs for third party review;
• Production of quarterly NAVs, review CIT and VAT return, cash flow forecasting and treasury work;
• Contribute recommendations for improving the organisation's operations;
• Prepare Statutory financial statements in accordance with accounting standards (IFRS, LUX GAAP). Ensuring all reporting deadlines are met;
• Ensuring adequate procedures are in place and are followed, implementing improved procedures where necessary;
• Ensuring compliance with regulatory standards;
• Identify exceptions and problems affecting accounting records and prices, communicating same to management, and assisting in their resolution;
• Other project work and ad-hoc tasks as required.

Qualifications:

• Strong academic background (Degree qualified);
• Real Estate experience;
• Team player with positive attitude;
• Strong communication skills, organised, flexible and keen to learn;
• Analytical with high level of attention to detail;
• Discusses accounts related issues with clients/ auditors and suggests solutions or alternatives.
• Competency in Microsoft applications including Word, Excel and Outlook
• Minimum of three years experience in real estate Fund Accounting (one at least in Luxembourg)

Desired Skills 

• Fund accounting experience
• ​Technical knowledge of Funds and financial services legislation and regulations in Luxembourg
• Technical knowledge of IFRS and LuxGAAP
• Intermediate/advance skills in Excel formulas and functions to improve efficient.
• Experience using Investran or Yardi system



Wholesale Business Development Specialist (Malta or Remote)

Our client is a multicultural team of professionals, who make up a global communication technology solutions provider specializing in international mobile messaging solutions and services. They run proprietary infrastructure, systems, and platforms. With a global messaging connectivity network that reaches more than five (5), billion subscribers, worldwide.

Due to growth, they are now looking for a Wholesale Business Development Specialist who will be responsible for acquiring and maintaining trading networks within the mobile messaging community.

Responsibilities:

• Responsible to manage the Company's daily wholesale sales process and activities to acquire new active clients, including customers retention and growth.
• Develop and maintain trading (buying and selling) networks within the A2P messaging community.
• Understand the department strategy, direction, and values, ensuring the team's alignment with such strategy, and discuss any gaps with your Line Manager.
• Recommend and assist the Head of Business Development to develop and implement customer-focused sales processes, policies, and procedures, while ensuring these are adhered to.
• Assist in setting department budgets, forecasts, and targets to achieve the Company's sales targets.
• Assist in managing the commercial aspects of the company's products, including but not limited to product positioning and pricing, and competitor analysis.
• Provide all required reporting and information updates to management, colleagues, and direct reports as requested.
• Collaborate with other team members to ensure that all sales processes are carried out smoothly, appropriately, professionally, and in a timely manner.
• Work closely with the network operations team to create value-adding propositions for customers.
• Attend fairs, conferences, and exhibitions, or travel on work as required from time to time.
• Any other tasks and functions as they may arise, or that are appointed by the CEO or appointed line manager.

Qualifications

• At least one year of working experience in the mobile messaging/telecoms industry.
• Diploma/Degree in Business Administration or a similar field.
• Strong background in international sales and marketing acumen.
• Strong work ethic and good time management skills.
• Self-driven, able to assume responsibility, to identify and resolve issues promptly.
• Computer literate
• Excellent communication skills.
• Ability to collaborate with other teams and departments.
• Ability to work under pressure with tight deadlines and changing priorities.

The selected candidate will be expected to travel to attend conferences and/or business trips as may be required from time to time.

Perks

• Our client believes that their employees are our greatest asset. By joining them you will have the opportunity to work in an ambitious team that strives to deliver with great team spirit and a multicultural environment.
• Competitive salary and commission
• Flexible work arrangements
• Career progression
• Health Insurance
• Life Insurance
• Discounts on other insurance policies
• Gym/fitness allowance
• Team activities
• Casual dress code
• An opportunity to live and work on the sunny Mediterranean island of Malta

Sales Director (Remote, Germany)

Our client is a provider of operating system technologies, superior products and solutions, and experts in mobile, IoT, automotive, and enterprise. Previous experience and advanced knowledge of the Smart Vehicle Business and Smart IoT Business Solutions are essential.

Ulm, Germany our client will be open to a candidate who is either located in Germany or can work remotely within Europe and who holds an EU Passport.

Responsibilities:

• Achieve sales targets, maximize sales, and maintain healthy profit margins.
• Using industry knowledge to identify potential new markets and increase the market share.
• Figure out target customer list, engage customers through own channel/partners, promote companys products/solutions and design services to key decision makers.
• Build key customer relationships with existing and future customers.
• Build strong business relationships with existing and future Partners in Europe.

Qualification:

• At least 5 years of Sales working experience in automotive or related industries.
• Familiar with the automotive market and has good relationships with key customers in Europe.
• Ability to coordinate cross-functional people to achieve tactical and strategic targets.
• Ability to effectively present information to customers, top management, and public groups.
• Fluency in English (capable of Business Negotiation), German is a strong plus

Management Accountant - Part Time (Remote, UK)

Part-Time Hours: 1 week per month

Atrium HR Consulting is the only human resources company to offer a one-stop solution for organisations to manage their globally mobile work force…no matter where they are stationed throughout the world.

Operating across 6 continents, we are one of the first human resources companies to embrace the opportunities provided by online technology in order to deliver ‘global’ wellness and coaching services 24-hours a day, anywhere in the world.

We are constantly growing and are now seeking to add a Part Time Management Accountant to our UK team, supporting the Finance Director, Bookkeeper, Contracts Team, Atrium Accounting firms, Atrium Auditors, Pillar Heads, Commercial Director, Finance Director and Atrium Board.

Role Purpose

Provide sound financial support and insights to enable the Atrium board and senior management team to make commercial business decisions to ensure the long-term financial health and growth of Atrium.

Responsibilities

• Client income analysis
• Set KPIs for sales/account management teams
• Maintain and update targets and bonus structures throughout the business
• Maintain and update targets for all pillar heads
• Plan and set Atriums spending budgets
• Forecast growth and set expectations of growth over a 5-year period
• Ensure Xero mirroring between the UK and Asia businesses
• Ensure Xero is used and set up in the best way to simplify bookkeeping and reporting

• Analyse, summarise and report monthly accounting figures showing performance vs targets, forecast performance required to reach targets, staff costs vs revenue, cost of sales and margins (to be done by mid-month after the end-of-month reports are issued)
• Analyse, summarise and report income and profitability per client each month and YTD to show client value and revenue by the pillar and identify problem or risk areas and potential opportunities
• Analyse and summarise actual income against targets for the sales team and account management teams
• Analyse, summarise and report actual income against targets for all pillar heads
• Highlight spend and variance to budgets
• Highlight progress of growth over the 5-year period
• Monitor and summarise the Atrium financial status and balances
• Interface with the Atriums bookkeeper to ensure that entries and accounting records are in accord with each other
• Ensure that all journal entries are properly recorded and auditable.

• Manage the Atrium role for the end-of-year accounts and audit processes and work with Atriums accountants to ensure all are submitted accurately and on-time
• It is expected that we will have a set monthly finance meeting on or before the 14th of each month by Zoom/Teams to go over the monthly deliverables.

Qualifications

• Prior experience working as a Management Accountant in the international service sector, especially in consultancy or HR services.
• Excellent organizational and leadership abilities.
• Outstanding communication and people skills.
• In-depth knowledge of diverse business functions and principles.
• Great knowledge and experience with Xero.
• Exceptional analysis skills, time management skills, and people skills to be able to efficiently communicate and steer the business's financial operations.
• Ability to work remotely with the flexibility of working hours to deal with multiple time zones.

Behaviours

• Ambitious: Strong desire for success and to personally develop skills and experience. Focussed on achieving goals whilst reviewing results and making efforts to continually improve own performance.
• Professional: Exceptional professionalism in both manner and appearance.
• Target Driven: Realises the need to reach agreed targets, analyse delivery problems and opportunities and react to these in conjunction with the Board
• Accountable: Respects opinions and is confident in giving their own opinions in a constructive, open and honest manner. Takes responsibility for issues and problems and will work collaboratively in order to find solutions.
• Organised: Able to effectively coordinate multiple accounting activities whilst maintaining quality service provision.
• Determined: Resilient, focused and self-disciplined attitude towards short-term and long-term projects and objectives.
• Curious: Questions everything, acts upon a foundation of knowledge and makes informed decisions.

Facilities Administrator (Saint Helier, Jersey)

This is an on-site role in Saint Helier, our client is seeking applicants currently residing in Jersey.

Our client is an international fund administration and accounting services firm established in 2007. Our client specialises in private equity, debt, and real estate asset classes. They are seeking a Facilities Administrator.

Role Purpose

The role will be primarily responsible for all facilities activities in our client's Jersey office, ensuring that the premises are well run and maintained, as well as providing assistance and cover for Front of House.

Responsibilities:

• Carrying out regular monitoring of the premises to ensure staff and service providers maintain it in a clean and tidy fashion;
• Monitoring and administration of service providers for but not limited to:

1. Office cleaning
2. Secure shredding
3. Archiving
4. Office Supplies

• Acting as the point of contact for the client teams in relation to document archiving;
• Ensuring that all office supplies and stationary are monitored and maintained, including ensuring printers are stocked with paper and that print areas are kept stocked and tidy;
• Managing deliveries and courier services including messenger duties where necessary;
• Manage the timely distribution of all office mail, including scanning and recording in accordance to Group procedures;
• Assisting with office moves and other logistical office related activities;
• Ensuring that general office storage and roller storage are managed in an efficient way;
• Liaising with the property agent as necessary to ensure that the facilities are fully operational and maintained and supervising any service providers when they are on the premises;
• Obtain quotes for maintenance and other work within the facilities remit (e.g., cleaning, painting, IT equipment, as requested or needed, etc.) and coordinate scheduled maintenance work
• Efficiently manage the Safe Custody;
• Managing basic M&E adjustments (AC + Electric);
• New starter tray/ labels provision;#Arranging health & safety training sessions for new starters and carrying out provisional Display Screen Equipment assessments;
• Monitoring and updating Fire Marshall and first aid procedures and liaising with the Training Team to arrange necessary training courses;
• Liaise with Marketing Team to ensure that stock of branded items are maintained in appropriate fashion.
• Assist with internal events when required
• Influence all aspects of the front of house first impression;
• Proactively respond to daily front of house needs whilst enhancing the overall service experience;
• First response for all client and visitor enquiries;
• First response for all client and visitor enquiries;
• Enhancing the overall service experience;
• Preparing meeting and conferencing facilities in order to effectively promote the brand and respond to external and internal client requirements;
• Facilitating the smooth running of all boardroom and conference bookings;
• Provide assistance with travel bookings.
• Provide cover for the office switchboard when required;

Qualifications

• Competency in Microsoft applications including Word, Excel and Outlook
• Good communication skills, organised, flexible and keen to learn
• Team player with positive can do attitude
• Good attention to detail and accuracy
• Able to work independently, under pressure and to deadlines.
• Previous experience in a facilities role
• Knowledge of workplace health and safety requirements