Knowledge Management Specialist (Bahrain)

Knowledge Management Specialist (Bahrain)

This role is a Two-Year Contract position located in our client’s Manama offices

Role purpose

Our client seeks a Knowledge Management Specialist to join them on a temporary basis (2 years) to support Knowledge management initiatives across the organization.

The KM Specialist will champion the integration of practices that support knowledge capture and transfer, collaboration, and knowledge sharing so that the collective knowledge and experience of the workforce community is shared and applied more intentionally and strategically by State staff, partners, and other relevant stakeholders.

Responsibilities

• Advise best practices for knowledge-sharing activities including webinars, blogs, videos, podcasts, and e-newsletters.
• Assist KM team with daily operations, including reviewing reports (Wiki moderation, chats, blogs, podcasts, usage statistics, etc.) and addressing any issues identified therein; reviewing, adding, or removing content; providing technical, research, and reference support to KM staff.
• Assist the KM team with the continuous curation of resources for the Wiki. This will include seeking and identifying resources of interest and ensuring that all needed permissions are in place. This also will include assisting with the process of developing resources for the Wiki.

Competencies and Skills

• Demonstrated experience in developing, applying, and supporting successful knowledge management and organizational learning practices, processes, and policies.
• Demonstrated experience in creating and maintaining a competency-based training system
• Ability to maintain a knowledge database and coordinate the flow of information across the organization.
• Ability to maintain a competency framework aligned with specific position requirements and coordinate the development of employees based on this framework.
• Demonstrated experience operating as a successful and collaborative team member in a variety of organizational cultures.
• Demonstrated experience working in diverse environments and considering differences in culture, ability, access to resources, and other factors.
• Demonstrated ability to work well under pressure, successfully balancing competing priorities and demands.
• Demonstrated experience developing knowledge resources.
• A successful candidate must have strong interpersonal, organizational, facilitation, collaboration, and oral/written communication skills.
• The candidate must be reliable, able to adapt, work well on a team, and able to work well under time constraints and in a remote/virtual working environment.
• Must be able to apply knowledge management principles to real-world situations.
• Computer proficiency is required. Knowledge of MS Office products, Virtual platforms (Teams), project management software and tools are required.
• Ability to use popular video editing software (VideoScribe, Camtasia, etc.).
• Ability to use content development software for instructional design (Articulate)
• Must be comfortable with learning new and emerging technologies.

Qualifications and Experience

• Bachelors degree required
• Fluency in the English language
• At least 10 years of relevant experience
• Experience working for an organization with 3000K + employees
• 5+ years of specialized experience in a knowledge management role
• 5+ years of specialized experience in training facilitation (for in-person and virtual learning settings)