Technology HR Business Partner (Remote, United Kingdom)

Technology HR Business Partner (Remote, United Kingdom)

This is a remote position suitable for candidates in and around the GMT to GMT+3 time zones. 

Our client is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services.  Our client is seeking a passionate and talented HR business partner who has working experience supporting technology teams.

You will be tasked with supporting the company’s Technology Group to implement people practices that continue to cultivate our client’s customer-centric culture as well as provides a base where every person in the group thrives and is proud of the impact their work has on customers.

As a fast-growing company, our client’s processes and systems are still in development, which will allow you to make a significant mark on the company’s HR processes.  Overall this is a wonderful growth experience – playing a key role in helping the company achieve their long-term strategy, especially in terms of enabling service through their technology platform.

As Technology HRBP Associate, you will be expected to support the technology team by being a trusted business partner to the stakeholders and staff in these functions. The aim is that you will play an important role in the design and implementation of strategic initiatives to retain and grow staff.

You will act as a primary point of contact for your function, serving as a connector to internal HR functions and an advisor on all people processes, procedures, and initiatives. To be successful in this role, you will take a true partnership approach to your work, thoughtfully balancing the needs of the Technology group, the HR team, and the broader organization. You will also work collaboratively with HR Shared Services and HR’s Centres of Excellence functions to deliver solutions to your group while also contributing to the overall growth and success of the HR team.

Responsibilities

• Support your managers in cultivating a high-performance, innovation-driven culture, and ensure that performance management experiences are effective and empowering, prioritizing fairness and objectivity.

• Support your managers and staff through the Learning and Development function to compelling learning opportunities to address mentorship, coaching for performance and growth, advising on career opportunities

• Assist in developing and implementing, in close conjunction with your managers – staff retention, career, and succession strategies.

• Participate in Employee Engagement measurement programs, and action planning, and champion the cause of employee engagement as a measure of leadership.

• Work closely with your managers to understand organizational challenges and design/implement creative solutions

• Works in partnership with managers to provide guidance and advice in dealing with difficult people issues in a fair, straightforward manner and without delay.

• Build and maintain healthy relationships with key stakeholders within your group and the larger organization.

• Coach and develop leaders/managers on how to inspire and influence their teams as well as improve their communication practices.

• Work closely and effectively with other HRBP, HR Shared Services, and Centres of excellence teams to identify best practice and use it to define effective business interventions.

• Share knowledge and insights with the wider People team to help shape best practices from a people perspective

• Evaluate feedback received/observations made with regards to our HR processes, and propose improvement areas in line with best HR practices.

• Support in the planning and executing of on-boarding of all new joiners and track their experience within the probation period

Qualifications

Must have experience in the Technology/software/IT sector 

• Bachelor’s Degree

• Valid Practicing Certificate

• At least 2 years experience in a HR role

• Passionate about People.

• You’re comfortable in a fast-moving environment with frequent change and a sense of urgency

• You have high integrity and openness combined with a commitment to good governance

• Ability to multitask and prioritize daily workload.

• Creative thinker and proactive problem solver.