Senior Localisation Project Manager (Kuala Lumpur, Malaysia)

Senior Localisation Project Manager (Kuala Lumpur, Malaysia)

OUR CLIENT IS OPEN TO APPLICANTS FROM OVERSEAS

Our client is a dynamic, fast moving organization that specializes in providing services for trading in the financial markets. With 1000+ employees, they have grown fast since their formation in 2008.

They are looking to hire a Senior Localisation Project Manager to lead and mentor Localisation Project Managers/Coordinators, to manage localisation projects, work closely with stakeholders and oversee end-to-end localisation workflows, including but not limited to the management of linguistic, technical, and visual quality

Responsibilities

• Lead the team of Localisation Project Managers and Vendor Managers, assigning tasks and delegating duties

• Identify team needs and provide coaching, train new localisation project and vendor managers, and create development plans

• Evaluate performance of team members and provide feedback; assist HOD in evaluations and update HOD about team performance

• Support HOD in the recruitment of new team localisation project and vendor managers

• Assist HOD to set goals and targets for the localisation project management team

• Manage and troubleshoot issues in department’s translation management system and other tools

• Manage translation and localisation projects requested by (internal) customers

• Manage project available resources, schedules, deadline and risks

• Ensure quality and timeliness of the delivery and compliance with set procedures and SLAs

• Manage stakeholders and (internal) customers’ exceptions and requirements in order to meet set expectations

• Manage and maintain department assets (Glossaries, TM and Style Guides)

• Manage and oversee the resolution of product related queries to ensure proper internationalisation of the companies’ products

• Provide regular project status reports and utilise databases, spreadsheets and various tools to track localisation projects

• Oversee the accuracy of department’s cost recording in Jira and assist Vendor Manager with monthly vendor payment reports

Qualifications

• Bachelor’s degree in Business Administration, Marketing or equivalent

• Minimum 3 years of experience in Localisation Project Management

• Experience in vendor management is a plus

• Experience with LQA projects is also a plus

• Fluent in English (writing and speaking)

• Familiarity with TMS and CAT tools

• Familiarity with CMS and/or Jira is an advantage