Internal Communications & Project Manager (Kuala Lumpur, Malaysia)

Internal Communications & Project Manager (Kuala Lumpur, Malaysia)

OUR CLIENT IS OPEN TO APPLICANTS FROM OVERSEAS

This position will officially be known as the Communications and People Project Manager.

Our client is a dynamic, fast moving organization that specializes in providing services for trading in the financial markets. With 1000+ employees, they have grown fast since their formation in 2008.

They are looking to hire a  Communications and People Project Manager to steer the people and internal communications strategy and implementation across our client’s Customer and IB Operations organization.

This highly driven and independent individual will design and create new processes, people programs, engagement activities, internal communications plans and strategies with the highest output quality, structured in a way allowing our client to use them as standards for services and products as they scale.

This person is also responsible for the successful execution of the identified projects, change requests, and other related activities. Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Set deadlines, assign responsibilities and monitor and summarize the progress of the project.

Prepare reports for senior management regarding the status of all assigned projects and ensure standard platform information and reporting to see trends and identify risks. The successful candidate will understand quality operations project management and be able to optimize on specific outcomes within a given budget. Project Managers will have extensive stakeholder interaction and will demonstrate solid communication and cultural attributes of our company.

Overall success measurements:

• Project completion (% attainment by quarter)

• Employee satisfaction

• Communications and events satisfaction

• Rewards & Recognitions compliance/ penetration rate

Responsibilities

• Design and actively implement and refine internal communications plans and cadence of the division

• Partner with top leadership in communications, people engagement, and management reporting strategy

• Create high quality business communications (in English) and lead change management initiatives

• Design and execute events, strategic planning sessions, town halls, award ceremonies, all-hands, and summits

• Design, launch, and manage people initiatives, such as rewards & recognitions programs, employee well-being programs, and performance management programs to name a few

• Establish “engagement by design” via tracking and utilizing related people and events data

• Coordinate internal resources and third parties/vendors for the flawless execution of projects

• Ensure that all projects are delivered on-time, within scope and within budget

• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Ensure resource availability via capacity planning and proper allocation via skill sets and competencies

• Develop a detailed project plan to monitor and track progress on a standard platform and template for information

• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques

• Measure project performance using appropriate tools and techniques, and maintain comprehensive project documentation

• Update and manage the relationship with all stakeholders

• Perform risk management to minimize project risks

Qualifications

• Solid knowledge in project management with a proven track record in successfully driving complex cross-functional projects (5+ years)

• Solid organizational skills including attention to detail and multitasking skills

• Experience setting up project tools, platforms, documentation templates, reporting business reviews, etc. for a large global team

• Project Management Professional (PMP) / PRINCE II / LSS (DMAIC) certification is greatly preferred

• Bachelor’s Degree or MBA in the appropriate field of study or equivalent work experience

• Experience creating cost models, developing and tracking budgets and financial performance
• Experience in guiding and leading junior members in the team (when applicable)
• Full professional English proficiency