Assistant Manager – Alternative Investments (Jersey)

Assistant Manager – Alternative Investments (Jersey)

Our client is an international fund administration and accounting services firm established in 2007. Our client specialises in private equity, debt, and real estate asset classes.

Role Purpose:

Leading a team of administrators responsible for the day-to-day administration of client service delivery for a portfolio of client structures. This typically involves the planning and allocation of workloads, supervision of progress, and reviews of administration deliverables. You will support the relevant team members reporting to you. Taking ownership of the client relationships within the team.

Responsibilities:

• Oversight of the administration of client service delivery for a portfolio of client structures.
• Oversight and management of a team of administrators.
• Escalation points in respect of administration outputs.
• Focus on high-level issues for the team and initiate actions to resolve issues.
• Complete any required comprehensive reviews to ensure quality output.
• Attend client meetings and present deliverables to the client.
• Liaise professionally with lawyers, auditors, and other Business Partners. Build professional relationships with those parties.
• Take ownership of the planning and timetabling to ensure all internal and external deadlines are met.
• Ensure clarity around priorities and goals for the team.
• Manage team workloads with the ability to release staff to help other teams.
• Monitor and report on team performance and deadlines.
• Lead administration-related projects and forums to achieve overall company goals.
• Generate, analyse, and present management information for key operational activities, such as resourcing, billing, budgeting, debtors, time recording, exceptions (client reporting summaries, client service delivery, regulatory reporting), and events for the client structures and team members under your oversight. Ensure that issues in these areas are addressed and risks mitigated.
• Provide weekly or regular status updates to the Senior Management and/or to the clients.
• ​Responsible for disseminating information from the Senior Management or client to the team.
• Write and implement process documents. Ensure the process is in line with the company’s Control environment.
• Ensure adequate procedures are in place and are followed consistently by all team members.
• Ensure compliance with statutory and regulatory requirements. Where events occur, addressing the root cause and working with appropriate colleagues to implement solutions.
• ​Identify exceptions and problems affecting statutory records, communicate the same to management, and drive their resolution.
• Impact and influence Senior Management to ensure that proposed processes by the team will be implemented across the department and will add value.
• Agree objectives for staff annually; monitor and appraise their performance providing regular formal and informal feedback.
• Hold regular team meetings. Ensure regular communication with direct reports and subordinates. Provide timely and fruitful feedback.
• Take responsibility for personal and team development and training.
• Conduct interviews and manage the recruitment and onboarding process for new staff
• Represent the department to the Senior management team.

Qualifications

• ICSA qualified or equivalent
• 5 years + relevant experience
• Strong technical knowledge of corporate and funds legislation and regulations
• Self-management and accountable
• Line management experience; able to build an effective team
• Strong collaborator with a positive attitude
• Excellent communication and technical writing skills
• Proactive and responsive
• Manage own time and activities effectively
• Good judgment and decision-making skills
• Strong analytical skills and a high standard of accuracy and attention to detail
• Able to drive business initiatives
• Able to manage conflict situations confidently and discreetly
• Able to multi-task whilst prioritising key responsibilities
• Analytical with a high level of attention to detail
• Able to work independently, under pressure, and to deadlines
• Able to provide clear direction and delegates effectively
• Able to develop and take on more complex tasks
• High level of proficiency in Words and Outlook

Desirable skills/experience:

• In-depth understanding of alternative investments structures
• Experience using Viewpoint