Key Account Specialist – Mexican Spanish

Key Account Specialist – Mexican Spanish

This position is for applicants willing to relocate to Uruguay

Our client is a dynamic, fast moving organization that specializes in providing services for trading in the financial markets. With 1000+ employees, they have grown fast since their formation in 2008.

They are looking to hire a Key Account Specialist to increase the number of customers and increasing the lifetime value of these customers.

The Key Account Specialist is responsible to assist the commercial team to build and manage a profitable portfolio of business partners and/or premier accounts for the assigned region/country by acquiring new, growing, and retaining existing partners in Mexico.

Responsibilities 

• Be the primary point of contact between the respective customers and the company.
• Be able to respond and resolve customer issues outside of working hours.
• Develop a deep understanding of their respective markets, competitive analysis and clients’ activities.
• Assist Key Account Manager to formulate market development strategies for growth.
• Build a pipeline of new potential partners.
• Ensure compliance and adherence of the business, regulatory and brand guidelines.
• Manage existing customer relationships and coordinate issue resolution and participate in related industry and partner events.

Qualifications 

• Minimum of 2 years of sales/account management experience directly from the FOREX, FinTech, and Finance industry, ideally with experience in managing a team.
• As this role is to be part of the commercial team, a proven track record of achieving and exceeding targets is mandatory.
• Fluent in English & Spanish (Mexican) is mandatory; any other language will be considered an advantage.
• Have excellent organizational and analytical skills (including attention to detail).
• Be professional and cooperative, to ensure an effective working partnership with business partners, subject specialists and staff.

Perks

• Outstanding conditions for professional growth and development, work in a very fast-paced and challenging environment.
• Relocation package for the family and visa support (where applicable).
• Medical insurance coverage for employees and immediate family members.
• Company’s contribution to training & development.
• Result-oriented approach; flexible working conditions.