Localisation Vendor Manager (Kuala Lumpur, Malaysia) 

Localisation Vendor Manager (Kuala Lumpur, Malaysia) 

OUR CLIENT IS OPEN TO APPLICANTS FROM OVERSEAS

Our client is a dynamic, fast moving organization that specializes in providing services for trading in the financial markets. With 1000+ employees, they have grown fast since their formation in 2008.

They are looking to recruit a Localisation Vendor Manager to manage and maintain relationships with vendors including but not limited to MLVs, LSPs, SLVs and freelancers to ensure the quality of outsourced localization work and to support the department’ scalability and growth.

Responsibilities

1. Manage day-to-day vendor relationships in order to drive high quality and consistent output from all localization vendors
2. Identify, sign, and on-board new vendors to build a strong and scalable vendor network
3. Negotiate costs and promotional opportunities in accordance with industry standards
4. Manage vendors’ process and quality compliance with set procedures and SLAs through implementing proper arbitration and RCA processes
5. Own, maintain and develop (when needed) the department’s quality assurance tools
6. Track vendor performance through data and metrics; use data to identify trends, opportunities and risks and translate those insights into actions to drive long-term growth
7. Arrange monthly quality calls with vendors and copywriters
8. Forecast and manage vendor spend through project allocation and other financial and analytical approaches
9. Provide monthly vendor payment reports and process payment requests to finance
10. Cooperate with legal department to write and enact contracts

Qualifications 

1. Bachelor’s degree in Business Administration, Marketing, Communications or equivalent
2. Minimum 3 years of experience in Vendor Management or Localisation Project Management
3. Experience in the localisation industry is a must
4. Proficiency with Excel and extracting data through varied reporting tools
5. Fluent in English (writing and speaking)
6. Familiarity with TMS and CAT tools is an advantage