Senior Decision Support Analyst (Cape Town, South Africa)

Senior Decision Support Analyst (Cape Town, South Africa)

Our client is a renowned Financial Services firm in South Africa, they are seeking a Senior Decision Support Analyst to join their Decision Support team within Credit Risk

Role Purpose

to drive business value to our internal and external stakeholders, in order to optimize business decisions and processes, as well as train and mentor more junior team members.

Responsibilities

Business Analytics

• Work closely with business stakeholders to drive business efficiency and enhancing business decisions by
using data.
• Monitor and analyse real-time and historic data to identify trends, issues, and/or opportunities.
• Identify opportunities for advanced analytics and automated decision solutions.
• Enhance the use of data, reports and analytical tools for decision making by educating and influencing
stakeholders.

Decision Support Solutions

• Work closely with the business to identify opportunities for monitoring and decision support solutions.
• Gather requirements, design and implement decision support solutions.
• Work closely with the data team and information and analytics architect to implement data solutions in
the data warehouse.
• Work with the advanced analytics team to develop appropriate predictive analytics solutions.
• Work with IT, business and data science to implement embedded automated decision solutions.

New business functionality

• Ensure data and analytics requirements are considered in new business solutions.
• Do impact assessments on changes to existing functionality.

Stakeholder management

• Effective internal stakeholder management within the Analytics team.
• Effectively represent the data and analytics team in the organisation. Listen, influence, collaborate,
communicate in a way that enhances the efficiency and decision-making capabilities of the organisation.

Teamwork

• Contribute proactively to all aspects related to the optimal performance and wellbeing of the analytics
team.
• Coach and mentor junior team members.

Project management

• Effective planning and prioritising of own work.
• Provide progress feedback to business stakeholders and line management.

Qualifications

• Advanced Excel
• Data analysis
• Microsoft business intelligence visualisation technologies (SSRS, Power BI)
• Business process monitoring and optimisation
• Formulating analytical solutions to business problems
• SQL

• Degree in finance / mathematics / statistics / actuarial / business management / engineering or related
  discipline.
• 5+ Years in an analytical role, preferably in a formal analytics or business intelligence environment.