Business Process Manager (Jersey/London/Luxembourg)

Business Process Manager (Jersey/London/Luxembourg)

Our client is an international fund administration and accounting services firm established in 2007. Our client specialises in private equity, debt, and real estate asset classes.

Role Purpose

Evaluate, design, execute, measure, monitor, and control business processes. As process manager, you work to ensure that business process outcomes are in harmony with company strategic goals. You will be required to work collaboratively across all departments of the organisation to help improve the management of a business process. You will also need to focus on the entire process from beginning to end, introducing innovation into the process that can impact results, enhance profitability, and assist the company to meet its business objectives and goal.

Responsibilities:

• Custodian Of All Business Processes for The Business
• Evaluate Existing Business Processes to Meet Business Objectives
• Create Documentation to Outline Processes
• Keep Business Process Library Up to Date
• Using Analytical Skills, Suggest and Implement Process Improvements
• Deliver Process Changes as A Result Of Strategic Changes Made
• Manage Process Improvement Teams to Implement Process Improvements
• Monitor and Conduct Ongoing Analysis to Ensure Processes Are Continually Meeting Business Objectives
• Update Department Procedures and Policies Where Applicable
• Design As Is and To Be Processes to Support Software Developments
• Write all operating procedures
• Work with Information Technology Team to implement new technology solutions to enhance the process

Qualifications

• An exceptional communicator who can build relationships with ease
• A responsive decision maker, willing to make judgment calls and difficult decisions
• Ability to collaborate with vendors and employees.
• A proactive attitude and willingness to adapt to the requirements of a fast-growing organisation.
• Ability to influence at all work levels.
• Role models personal integrity which has proven to inspire and gain commitment from a loyal team.
• A degree would be advantageous, and you will have at least two years of experience in business process management or related business disciplines.
• Experience in designing, training, documenting, and testing business processes
• Experience in using at least one major process management methodology, e.g., Agile, Prince2, BPMN standard
• Strong organisational skills, with high attention to detail and accuracy
• Provide support to Change Management
• Business Process Documentation (if needed)