UX Researcher (Kuala Lumpur, Malaysia)

UX Researcher (Kuala Lumpur, Malaysia)

OUR CLIENT IS OPEN TO APPLICANTS FROM OVERSEAS

Our client is a dynamic, fast moving organization that specializes in providing services for trading in the financial markets. With 1000+ employees, they have grown fast since their formation in 2008.

They are looking to hire a UX Researcher to join their Kuala Lumpur Offices.

Responsibilities

• Work closely with cross-functional teams to identify & execute research

• Conduct research using a wide variety of methods, and interpret analysis through the lens of UX, HCI, and social science

• Work cross-functionally with design, product management, content strategy, engineering and marketing

• Communicate results and illustrate suggestions in compelling and creative ways

• Facilitating the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products

Qualifications 

• Ability to design and execute qualitative and quantitative research using different methods and techniques based on project goals and timelines

• Research skills to uncover and investigate unmet needs (e.g. group and 1:1 interview facilitation skills, ethnographic skills, JTBD, journey mapping, design heuristic evaluation, etc.)

• Research expertise to help teams design meaningful and usable solutions (e.g. lead ideation sessions, conduct concept resonance and feedback research, etc.)

• Business expertise: ability to understand business drivers and provide research consultation

• Ability to work with partners and data from product management, design, engineering, and analytics to help teams find answers and generate revelatory insights

• Synthesis expertise—ability to get to the “so what”; surfacing fresh insights and opportunity areas from research

• Ability to challenge traditional assumptions about UX Design and Research – seeking out, inventing, testing and sharing new directions and technologies

• Entrepreneurial and curious mindset, strong communication and interpersonal skills

• 4-6 years of proven experience conducting/leading Design Research/ User Experience Research efforts

• Bachelors and/or Masters in Design, Human Factors, Psychology, and/or related field highly preferred